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Hotel · Hanoi · Ha Noi Municipality

Coco Hotel Cau Giay

A 3-star hotel in Hanoi's Cau Giay district, Coco Hotel Cau Giay pairs a wellness centre with straightforward, well-equipped rooms and a staff praised for their English and helpfulness.

  • Wellness centre with body scrub, pedicure & manicure
  • 24-hour reception and express check-in/out
  • Paid airport shuttle available
7.7 Very good 856 reviews Booking.com 7.7 · 856 reviews

About

Coco Hotel Cau Giay

Coco Hotel Cau Giay sits on Tran Duy Hung Street in Hanoi's Cau Giay district, about 2.5 km from CGV Vincom Mega Mall Royal City. The hotel keeps things simple: a lift, a 24-hour reception, and a wellness centre offering body scrub, pedicure, and manicure treatments.

Rooms are compact but well-equipped, each with air conditioning, a flat-screen TV, a mini-bar, and tea and coffee facilities. The hotel also provides laundry, dry cleaning, and tour assistance, plus a paid airport shuttle for guests who need it.

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Attentive, English-speaking staff — Guests repeatedly highlight the friendliness and helpfulness of the team, with several noting their strong English skills.
  • Wellness centre on site — Body scrub, pedicure, manicure, facial, and makeup services are available without leaving the hotel.
  • Convenient location for dining and shopping — The hotel sits near the main street, with guests mentioning easy access to restaurants, shops, and a bus station.
  • Practical room amenities — Rooms come with air conditioning, mini-bar, tea/coffee facilities, and flat-screen TVs, plus a wake-up service on request.
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Worth weighing

4 to weigh
  • Compact rooms — Several guests note the rooms are on the smaller side, though they are described as neat and well-equipped.
  • Possible street noise — Rooms facing the road offer a lively view but can be disrupted by traffic sounds.
  • Limited check-in window — Check-in is only available from 14:00 to 20:00, which may be restrictive for late arrivals.
  • No pets allowed — The hotel does not accept pets, so travellers with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • City view
  • Shower
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • City view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Lift
  • No smoking on site
  • Security
  • Luggage storage

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Paid airport shuttle
  • VIP check-in/out
  • Express check-in/out

Wellness

  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Make up services

Room Amenities

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Free toiletries
  • Electric kettle
  • Ironing facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 856 reviews

Guest-rated 7.7/10 from 856 reviews

Booking.com · 7.7 · 856 reviews
7.7Verified guest

“Everything was clean and tidy, giving a fresh feel. The room faced the road, which was lively but sometimes noisy.”

7.7Verified guest

“The location was really good, central and easy to get around. I enjoyed it a lot.”

7.7Verified guest

“I really liked the hotel. The double room looked small in photos but was compact and well-equipped. The staff were kind and pleasant, offering free concierge service and wake-up calls.”

7.7Verified guest

“The staff were nice and friendly, making me feel welcome. The location was great, close to the city center and bus station. Breakfast had lots of delicious options.”

7.7Verified guest

“The staff were always friendly and kind. Rooms were compact, neat, and well-equipped, and you could request a wake-up service.”

7.7Verified guest

“The rooms were tidy and well-equipped, and the staff were incredibly friendly.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hanoi: The hotel is in the Cau Giay district, about 2.5 km from CGV Vincom Mega Mall Royal City. Guests mention easy access to the city center and a nearby bus station.

5 Tran Duy Hung Street,Trung Hoa, Cau Giay District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-20:00
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
20 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 20:00, and check-out is by 12:00.

Is breakfast included?

Guests mention a variety of delicious breakfast options, but the input does not specify if it is included in the rate.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is there a spa on site?

Yes, the hotel has a wellness centre offering body scrub, pedicure, manicure, facial, and makeup services.

Do rooms have air conditioning and Wi-Fi?

Yes, all room types include air conditioning, and free Wi-Fi is available throughout the hotel.

Nearby

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The bottom line

Coco Hotel Cau Giay is a solid pick for travellers who value a friendly, English-speaking staff and a location close to shops and restaurants, with the bonus of a small spa. Keep expectations measured on room size and note the check-in window.

7.7A dependable, value-conscious stay in Cau Giay.

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